FAQs

You’ve got questions? We’ve got answers. Please use the Contact Us page if you have any questions, or send us email to oit-firewall-help@lists.gatech.edu

  • How will this affect Firewall Self Service? 
    It won’t! At least initially. The front end interface for our customers will not change, though on the back end we are now using the vendor’s API rather than one we created ourselves. As we add new features they will be incorporated into fw.noc.
  • What are the specs of the new hardware? 
    We are using Palo Alto 5200 series appliances. You can learn all about them here.